Shipping Policy

Shipping & Delivery Policy

O2 Cylinder By O2 For Everyone

Last Updated: May 16, 2026

At O2 Cylinder By O2 For Everyone, we are committed to ensuring timely and safe delivery of medical equipment and healthcare products to our customers. This Shipping & Delivery Policy explains how orders, rentals, and deliveries are handled for our products and services.

Our products include:

  • BiPAP & CPAP Equipment
  • BiPAP/CPAP Rentals
  • Hospital Bed Rentals
  • Monitoring Devices & ICU Aids
  • Nebulizers
  • Oxygen Accessories
  • Oxygen Concentrators
  • Oxygen Concentrator Rentals
  • Oxygen Cylinders (OxyKits)
  • Oxygen Cylinder Rentals
  • Portable Oxygen Concentrator Rentals

1. Delivery Coverage

We provide delivery services across selected cities and regions in India, subject to service availability and operational limitations.

Delivery availability may vary depending on:

  • Product category
  • Delivery location
  • Emergency service demand
  • Local regulations and accessibility

Customers can contact our support team to confirm delivery availability in their area.

2. Order Processing Time

Orders are generally processed after:

  • Successful payment confirmation
  • Rental verification (if applicable)
  • Availability of equipment and inventory

Standard processing timelines:

  • Regular Orders: Within 12–24 hours
  • Emergency/Express Orders: As early as possible based on availability
  • Rental Equipment Installations: Scheduled as per customer convenience and technician availability

Orders placed during weekends, public holidays, or peak medical emergencies may experience delays.

3. Shipping & Delivery Timelines

Estimated delivery timelines may vary depending on the product and customer location.

Typical timelines:

  • Local Deliveries: Same day or within 24 hours
  • Metro Cities: 1–3 business days
  • Other Locations: 3–7 business days

Delivery timelines are estimates and may be affected by:

  • Weather conditions
  • Traffic and transportation disruptions
  • Medical emergency demand surges
  • Government restrictions or force majeure events

4. Rental Equipment Delivery & Installation

For rental products such as:

  • Hospital Beds
  • Oxygen Concentrators
  • Oxygen Cylinders
  • Portable Oxygen Concentrators
  • BiPAP/CPAP Machines

our team may provide:

  • Delivery
  • Installation assistance
  • Basic operational guidance

Customers must ensure:

  • Accurate delivery address
  • Availability during delivery
  • Suitable installation space and power supply

Additional charges may apply for:

  • Stair carry without lift access
  • Remote area deliveries
  • Urgent or late-night deliveries

5. Shipping Charges

Shipping or delivery charges may vary depending on:

  • Delivery location
  • Product size and weight
  • Urgency of delivery
  • Rental duration
  • Installation requirements

Applicable charges, if any, will be communicated during checkout or order confirmation.

6. Delivery Delays

While we make every effort to deliver orders on time, O2 Cylinder By O2 For Everyone shall not be held responsible for delays caused by:

  • Natural disasters
  • Transport strikes
  • Government restrictions
  • Supplier shortages
  • Pandemic or emergency situations
  • Incorrect customer information

In such cases, customers will be informed whenever reasonably possible.

7. Inspection at Delivery

Customers are advised to inspect the equipment at the time of delivery.

If any item is:

  • Damaged
  • Missing
  • Incorrect
  • Not functioning properly

please notify us within 24 hours of delivery for prompt assistance.

8. Failed Delivery Attempts

If delivery cannot be completed due to:

  • Incorrect address
  • Customer unavailability
  • Restricted entry
  • Lack of response

additional delivery charges or rescheduling fees may apply.

9. Return Pickup for Rental Equipment

For rental products, pickup requests should be scheduled in advance with our support team.

Customers are responsible for ensuring:

  • Equipment accessibility
  • Safe pickup conditions
  • Return of all accessories and components

Damage beyond normal wear and tear may result in repair or replacement charges.

10. Contact Information

For shipping, delivery, or installation assistance, contact:

O2 Cylinder By O2 For Everyone
Customer Support Team
Email: contact@o2foreveryone.com
Phone: +91 9007427926 | +91 8100334353

Website: https://o2cylinder.com/